Because
of its relative novelty, some firms would claim to be “green” or socially
conscious while their claims are not substantiated by real facts. Corporate
social responsibility is a commonly viewed tool to enhance company reputation
so companies will engage in CSR publicity campaigns when faced with scandals, for
example BP oil engage in a vast CSR marketing campaign immediately after a
major oil spill in 2012 to repair its damaged public image. In this context,
corporations will engage in CSR for the sole purpose of influencing public
opinion and building a positive public relations campaign. Faking to be
socially good goes against the real spirit of CSR because CSR is doing “good”
in the real sense of the term through real prosocial actions: actually solving
urgent needs i.e. feeding the hungry, providing drugs to the ill, recycling dangerous
chemicals or plastics, building homes for the homeless (Chernev & Blair, 2015).
As
a mean of authenticating the CSR print of a firm, Entine and Jennings eight
questions has parallels with traditional measures of social responsibility
especially with questions about transparency, fair treatment of employees and
charitable actions. Entine and Jennings rather address ethical concerns than
social responsibility concerns, this is a noticeable difference. Compliance
with laws, propriety, truthfulness and transparency are core values of business
ethics and these ethical values should exist in a corporation before the latter
engages in socially responsible acts. A firm involved in illegal activity would
not have the moral compass to engage in CSR activities, the two are just not
compatible. In the example of Fannie Mae which engaged in improprieties of
accounting, reporting and other questionable practices, such a firm cannot
perform CSR actions that would be acknowledged since they are not even
compliant in their most basic functions. As Adam Smith points it out in his
theory of the business enterprise, the firm is an integral part of society and
vice-versa as an eco-system of business/society (Gonin, 2015).
References
Jennings, M. (2012). Business
ethics case studies and selected readings (7th ed.). Mason, OH: South-
Western,
Cengage Learning.
Gonin, M. (2015). Adam Smith's Contribution to Business Ethics, Then and
Now. Journal Of
Business Ethics, 129(1),
221-236. doi:10.1007/s10551-014-2153-4
Friedman, M. (1970). The Social Responsibility of Business is to Increase
Profits. The New York
Times
Magazine. September
13,1970.
CHERNEV, A., & BLAIR, S. (2015). Doing Well by Doing Good: The
Benevolent Halo of
Corporate Social Responsibility. Journal Of
Consumer Research, 41(6), 1412-1425. doi:10.1086/680089
No comments:
Post a Comment